Skills workshops. Customer Closeness. Employee Coaching.

An expert facilitator with 15 years experience working with businesses and individuals to foster closeness, connection and growth.

Lucy Newsum.

Working Together

A woman giving a presentation on a chart with four quadrants labeled 'Competence Zone,' 'Peak Performance Zone,' 'Hard slog Zone,' and 'Growth Zone.' The axes are labeled 'High Skill' to 'Low Skill' (vertical) and 'High Motivation' to 'Low Motivation' (horizontal). The audience is seated and listening to the presentation.

Skills workshops

Supercharge your team’s knowledge and skills with a short talk or workshop taking you straight to the heart of a hot topic. Example topics include: Elevating Peak Performance, The Risk of Playing it Safe, Overcoming Imposter Syndrome.

Lucy Newsum giving a presentation.

Customer Closeness.

The strongest brands are built with their customers. I work with businesses to build a customer-centric culture and drive meaningful change. Elevate customer empathy and instinct within your organisation to enable better, faster and de-risked decision making. Real customers. Raw experiences. Clear action.

Lucy Newsum Coaching

Employee Coaching

Empower individuals in your team to reach their potential with tailored coaching programmes. My coaching specialising in helping people build their confidence and giving them the skills to thrive in the workplace.


“Working with Lucy has been an eye opening and genuinely empowering experience. One of the most powerful things Lucy helped me build was my confidence. That inner strength made a real difference during a time of big changes in my career. Lucy gave me the tools to create clarity and find a ‘space to breathe’ during times of uncertainty”

— Anna